(853)28568288 general@amcm.gov.mo

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Monetary Authority of Macao
Monetary Authority of Macao
  • 中文 Português English
  • About AMCM
    • - History
    • - Goals
    • - Organisation Structure
    • - Holidays
    • - Recruitment
    • - Contact us
    • - Performance Pledge
    • - Annual Events
    • - Useful Links
  • News and Announcements
    • - Press Releases
    • -
    • - Promotional Videos
    • -
    • - Macao mobile payment statistics
    • - Mediation scheme for financial disputes
    • - Information relating to the situation caused by typhoon
  • Banking Sector
    • - Introduction
    • - Institutions List
    • - Complaint Handling
    • - License Application
    • - Rules and Guidelines
  • Other Financial Institutions
    • - Introduction
    • - Institutions List
    • - Complaint Handling
    • - License Application
    • - License Application for Payment Services Institutions
    • -
    • - Rules and Guidelines
    • - Foreign investment funds
  • Financial Information
    • - Interbank Middle Rates
    • - MOP Overnight Index Average（MONIA）
    • - Macau Interbank Offered Rate (MAIBOR)
    • - AMCM Base Rate
    • - Financial Reports
  • Insurance Sector
    • - Introduction
    • - List of Institutions
    • - Insurance Intermediaries
    • - Rules and Guidelines
    • - Authorisation Procedures
    • - Insurance Products and Private Pension Funds
    • - Continuing Professional Development Programme for Insurance Intermediaries
    • - Compulsory Professional Liability Insurance for Healthcare Providers
    • - Handling of Complaints
    • - Statistics
  • Research & Statistics
    • - Research & Publications
    • - Statistics
    • - Annual Reports
    • - Email Notification Service
  • Currency
    • - Currency in Circulation in Macao
    • - Commemorative Coins
    • - Free circulation coin exchange service
  • About AMCM
    • History
    • Goals
    • Organisation Structure
    • Holidays
    • Recruitment
    • Contact us
    • Performance Pledge
    • Annual Events
    • Useful Links
  • News and Announcements
    • Press Releases
    • Promotional Videos
    • Macao mobile payment statistics
    • Mediation scheme for financial disputes
    • Information relating to the situation caused by typhoon
  • Banking Sector
    • Introduction
    • Institutions List
    • Complaint Handling
    • License Application
    • Rules and Guidelines
  • Other Financial Institutions
    • Introduction
    • Institutions List
    • Complaint Handling
    • License Application
    • License Application for Payment Services Institutions
    • Rules and Guidelines
    • Foreign investment funds
  • Financial Information
    • Interbank Middle Rates
    • MOP Overnight Index Average（MONIA）
    • Macau Interbank Offered Rate (MAIBOR)
    • AMCM Base Rate
    • Financial Reports
  • Insurance Sector
    • Introduction
    • List of Institutions
    • Insurance Intermediaries
    • Rules and Guidelines
    • Authorisation Procedures
    • Insurance Products and Private Pension Funds
    • Continuing Professional Development Programme for Insurance Intermediaries
    • Compulsory Professional Liability Insurance for Healthcare Providers
    • Handling of Complaints
    • Statistics
  • Research & Statistics
    • Research & Publications
    • Statistics
    • Annual Reports
    • Email Notification Service
  • Currency
    • Currency in Circulation in Macao
    • Commemorative Coins
    • Free circulation coin exchange service

  • About AMCM

    • - History
    • - Goals
    • - Organisation Structure
    • - Holidays
    • - Recruitment
    • - Contact us
    • - Performance Pledge
    • - Annual Events
    • - Useful Links

  • News and Announcements

    • - Press Releases
    • -
    • - Promotional Videos
    • -
    • - Macao mobile payment statistics
    • - Mediation scheme for financial disputes
    • - Information relating to the situation caused by typhoon

  • Banking Sector

    • - Introduction
    • - Institutions List
    • - Complaint Handling
    • - License Application
    • - Rules and Guidelines

  • Other Financial Institutions

    • - Introduction
    • - Institutions List
    • - Complaint Handling
    • - License Application
    • - License Application for Payment Services Institutions
    • -
    • - Rules and Guidelines
    • - Foreign investment funds

  • Financial Information

    • - Interbank Middle Rates
    • - MOP Overnight Index Average（MONIA）
    • - Macau Interbank Offered Rate (MAIBOR)
    • - AMCM Base Rate
    • - Financial Reports

  • Insurance Sector

    • - Introduction
    • - List of Institutions
    • - Insurance Intermediaries
    • - Rules and Guidelines
    • - Authorisation Procedures
    • - Insurance Products and Private Pension Funds
    • - Continuing Professional Development Programme for Insurance Intermediaries
    • - Compulsory Professional Liability Insurance for Healthcare Providers
    • - Handling of Complaints
    • - Statistics

  • Research & Statistics

    • - Research & Publications
    • - Statistics
    • - Annual Reports
    • - Email Notification Service

  • Currency

    • - Currency in Circulation in Macao
    • - Commemorative Coins
    • - Free circulation coin exchange service
Wechat ID: MacauAMCM
  • Home
  • About AMCM
  • Performance Pledge
  • Evaluation of the Degree of Satisfaction of the Public
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Performance Pledge

Our CommitmentService fulfillment of pledgesServices covered by the Performance PledgeAcknowledge receipt of the application for a financial institution / fund licenseSuggestions and ComplaintsEvaluation of the Degree of Satisfaction of the PublicContact InformationQuality Reception Services

The English version is not available at the present moment. For Chinese version, please refer to this link.

Last revision: 2020-08-24 17:16:19

 

  • About AMCM

    • - History
    • - Goals
    • - Organisation Structure
    • - Holidays
    • - Recruitment
    • - Contact us
    • - Performance Pledge
    • - Annual Events
    • - Useful Links

  • News and Announcements

    • - Press Releases
    • -
    • - Promotional Videos
    • -
    • - Macao mobile payment statistics
    • - Mediation scheme for financial disputes
    • - Information relating to the situation caused by typhoon

  • Banking Sector

    • - Introduction
    • - Institutions List
    • - Complaint Handling
    • - License Application
    • - Rules and Guidelines

  • Other Financial Institutions

    • - Introduction
    • - Institutions List
    • - Complaint Handling
    • - License Application
    • - License Application for Payment Services Institutions
    • -
    • - Rules and Guidelines
    • - Foreign investment funds

  • Financial Information

    • - Interbank Middle Rates
    • - MOP Overnight Index Average（MONIA）
    • - Macau Interbank Offered Rate (MAIBOR)
    • - AMCM Base Rate
    • - Financial Reports

  • Insurance Sector

    • - Introduction
    • - List of Institutions
    • - Insurance Intermediaries
    • - Rules and Guidelines
    • - Authorisation Procedures
    • - Insurance Products and Private Pension Funds
    • - Continuing Professional Development Programme for Insurance Intermediaries
    • - Compulsory Professional Liability Insurance for Healthcare Providers
    • - Handling of Complaints
    • - Statistics

  • Research & Statistics

    • - Research & Publications
    • - Statistics
    • - Annual Reports
    • - Email Notification Service

  • Currency

    • - Currency in Circulation in Macao
    • - Commemorative Coins
    • - Free circulation coin exchange service

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